Where is the battery? Can I replace it when needed? The battery on the CGO600 is elegantly hidden in the downtube. It is replaceable if needed, but not portable for charging.The portable battery of the CGO600 Pro and CGO800S are...
What is the battery life of TENWAYS e-bikes? Our e-bikes use branded cells and can still provide 60% capacity after 500 full charge-depletion cycles if taken care of properly. The battery life is highly dependent on how you...
How much range can the battery cover after a full charge? The CGO600 can cover up to 70km, based on test results.The CGO800S and the CGO600 Pro can cover up to 100km, based on test results.The actual performance would heavily depend...
How to make my battery last longer? The 4 key points to make the battery last longer are:· Charge properly· Discharge moderately· The right temperature· Proper storageFor more details, please kindly read our blog about battery care.
How can I purchase mudguards, kickstand and rear carrier for the CGO800S? There is no need to purchase mudguards, kickstands, or rear carriers for the CGO800S because they will be provided for free, and automatically included in your package.We offer this as...
Do TENWAYS e-bikes have locks? All TENWAYS e-bikes come with a 4-digit password lock. We would highly recommend you purchase a reliable bike lock to defend your beloved e-bike. Here we have a guide about the topic.
Which locks do you recommend? For selecting the most suitable locks for your beloved e-bikes, please kindly refer to our official guide on this topic.