Payment & Shipment

It is 2.9 kg.

It is 3 kg.

The Net weight is 30 kg / 66.1 lbs, the full weight is 31 kg / 68.3 lbs. Net weight includes the battery but excludes all accessories.  Full weight includes the battery and all accessories.

If you want to make changes to a placed order, please kindly contact us via support@tenways.com as soon as possible. Please note that an order modification is only possible before the order...

Please kindly contact us at support@tenways.com, and provide us with your order number and frame number. Our team will get back to you as soon as possible.

To ensure timely delivery of all the ordered products, sometimes we will send out accessories separately.For the CGO600 and CGO600 Pro: The rear rack will be sent separately, but need be...

CGO600: 143*24*87 cm with a gross weight of 27 kg/box CGO600 Pro: 145.5*24*90 cm with a gross weight of 28 kg/box CGO800S: 177*26*97 cm with a gross weight of 31 kg/box

We accept Klarna in the following countries: Austria, Belgium, France, Germany, Ireland, Italy, Netherlands, and Spain. Among them, Austria and Germany support the use of Klarna for instalment payments, up to 24...

If you could not make a successful payment, please kindly proceed with the following steps:1. Check if your card has sufficient funds.2. Check your internet connection, and refresh your page.3....

We accept all major credit cards, debit cards, PayPal, Apple Pay, Google Pay and Shop Pay.We accept Klarna in the following countries: Austria, Belgium, France, Germany, Ireland, Italy, Netherlands, and...